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Fees and Payouts
- Version:
- 1.1
- Effective from:
- 29.09.2026
- Published:
- 29.09.2026
This English translation is provided for information only. The Polish version is the binding version.
This document explains the amount of BEON.RUN's fee on Support, how it is calculated and when the Support Recipient receives a payout. It forms part of the Support Recipient Terms.
§ 1. Platform fee
- The platform fee is 8% of the amount of each Support payment (the amount paid by the Supporter). 8% is the final amount deducted as the platform fee – BEON.RUN adds no further amounts to it (e.g. on a PLN 100 Support payment the fee is PLN 8). The Provider handles the tax treatment of the fee in its own accounting.
- The fee is collected automatically by Stripe at the time of payment as an application fee and goes to BEON.RUN; the remaining amount goes to the Support Recipient's Stripe account.
- The fee amount is rounded to the nearest grosz (halves rounded up).
- The fee is the same in all Plans (FREE, PREMIUM, PLATINUM).
- From the amount received by the Support Recipient, Stripe separately deducts its payment processing fees according to the Stripe pricing applicable to the Support Recipient. Stripe fees are not part of BEON.RUN's fee.
§ 2. Rate snapshot and changes
- For every payment we record: the payment amount, currency, fee rule version, percentage rate and fee amount, the Stripe fee (when known) and the net amount for the Recipient. A later rate change never alters the settlement of earlier payments.
- A new rate applies only to payments made from the date it takes effect. We inform Support Recipients at least 30 days in advance through a durable notification in the Platform and, where available, also by e-mail, and the change requires acceptance of the new version of the documents. Changes to the payout rules are announced in the same way.
§ 3. Example (illustrative figures)
This example is for illustration only. The actual Stripe fee depends on the payment method, card type and Stripe's current pricing.
- The Supporter pays: PLN 50.00.
- BEON.RUN fee (8%): PLN 4.00.
- Stripe fee: according to Stripe's pricing, e.g. for a standard EEA card payment 1.5% + PLN 1 = PLN 1.75 (example – check Stripe's pricing).
- Amount for the Support Recipient (before any refunds and disputes): 50.00 − 4.00 − 1.75 = PLN 44.25.
§ 4. Payouts
- Payouts are made by Stripe to the bank account the Support Recipient provided at Stripe.
- Payouts are made on a monthly cycle: the payout of Support received in a calendar month is planned for the 15th day of the following month, provided that all of the following conditions are met:
- the funds are available in the Stripe account balance (after Stripe's settlement period);
- the Stripe account remains verified and has no outstanding requirements;
- payouts are enabled;
- there is no legal or risk block;
- the funds are not subject to a refund or dispute;
- Stripe has not held the payout.
- If the conditions are not met, the amount moves to the next period. The payout date is not guaranteed.
- Stripe's minimum payout amount applies (for PLN currently PLN 5 according to Stripe's documentation); a lower balance waits for the next payout.
- The time for the payout to reach the account depends on the bank.
§ 5. Statements
- The Support Recipient's panel shows: Support received, BEON.RUN fee, Stripe fees, refunds, disputes, amounts to be paid out, amounts paid out, the next planned payout and the account status.
- A monthly SETTLEMENT STATEMENT (CSV and PDF) is available. The statement is not a VAT invoice. Invoices for the platform fee are issued manually by the Provider where required by law; they are not generated automatically in the Service.
- In case of discrepancies, the data at Stripe prevails. Objections to a statement can be raised under the Complaints Procedure.
The Polish version is binding.